What we do
Russell started working in the family business with his Father in the early 90’s and took it over in 2001. Russell is very experienced and his reputation for providing a quality service in the repairing and service of domestic appliances is now firmly established.
Russell carries out repairs for letting agents, landlords and the public. Russell offers free call outs, free estimates and is very flexible in the areas he will travel to.
Repairs and servicing of all makes and models of:
- Washing machines
- Tumble driers
- Vacuum cleaners (including Dysons)
“I understand that money can be tight, especially in the current climate, so I strive to keep my rates low and competitive. I offer value for money, professional, efficient service with no call out charge” Russell Dunn.
Feedback / Testimonials
Christine McGeoghegan, Grangemouth said on 10/06/2020:
Excellent all-round service from RD Services. My washing machine broke down during lockdown and Russell came out quickly, identified the problem in 5 minutes and ordered a new part which he fitted as soon as it arrived. I’d highly recommend his professional service, particularly important during these challenging times.
Jan Pyburn, Falkirk said on 28/02/2020:
Our oven stopped working on the evening of the 20th February. Called Russell on the 21st, which was a Friday. He apologised for not being able to fit me in that day but said he could come early on Monday 24th, which he did. He fixed the oven in no time, cleared up and was thoroughly professional, friendly, easy to deal with and at a very reasonable price. Would certainly recommend. Thank you, Russell, and Trustys. Highly recommend him.
Catherine Haigh, Falkirk said on 29/01/2020:
Left a voice message asking someone to call me back re repairs to washing machine & tumble dryer. Russell called me back the next day and we arranged a call out for 3 days hence within a 3-hour timescale. Russell, a friendly chap, arrived promptly and renewed the required parts in jig time. Cost was very reasonable. I always think a person’s shoes can say a lot about them – Russell’s were very clean and nicely polished – just like his service, thank you. Highly recommend.
Verified Customer, Grangemouth said on 02/12/2019:
Excellent service, cooker fixed really quickly and returned call within minutes. Would highly recommend.
C Wardlaw, Denny said on 20/11/2019:
Great service. Phoned back promptly after I left a message. Came few days later, on time and fixed within half an hour. Would recommend. Thank you!
M Bruce, Falkirk said on16/08/2019:
Phoned Russell when my Dyson needed a repair. Delighted with the service of this company. Appliance was collected and after inspection I was phoned with a reasonable quote for repair and service. Dyson was returned within a few days as good as new. Would use RD Appliances again.
Kennedy, Grangemouth said on 11/08/2019:
Phoned R D Appliances Thursday night. Came out Saturday morning as arranged and washing machine fixed. Fantastic service, would highly recommend.
Wendy McQuillan, said on 08/08/2019:
Thank you so much Trustys. Russel Dunn Appliance repairs has just been out and fixed my washing machine. Brilliant service, great rates and a very nice man. Will definitely use his services again and highly recommend him. Thanks again Wendy.
Carol McIntosh, Carronshore said on 26/04/2019:
Russell repaired my washing machine which was not draining. He was really pleasant, and I felt comfortable to have him in my home. He gave a really fair price for the work, was bang on time and got the machine repaired in one visit. He even left me some complimentary machine cleaner and advice on how to regularly check and clean the filter. I’d recommend Russell and would definitely use him again if I have any other appliance dramas.
Jack, Falkirk said on 03/04/2019:
We needed 2 vacuum cleaners servicing. They were collected promptly, then they were serviced and returned within 3 days. Russell was friendly and efficient. I would recommend him to everyone. The price he charged for doing the job was amazing. I e It was about 1/2 the price of my other estimates.
Mrs Campbell, Reddingmuirhead said on 25/03/2019:
Russell fixed our washing machine within 25 minutes replacing a ripped seal. Russell arrived when he said he would and was really friendly. I would definitely recomend.
Susan Thomson, Grangemouth said on 25/03/2019:
I contacted Russell as a landlord. One of our properties has a dishwasher that isn’t working. Russell dealt with the tenant direct which saves me a big hassle and let me know the outcome. Having experience of working with landlords before, it was a great advantage! Will definitely use Russell again!
Jane, Carronshore said on 15/03/2019:
Great service. I rang with a broken oven. Fixed with no stress. Professional service at a reasonable cost.
Val Agnew, Larbert said on 28/12/2018:
Russell was prompt, courteous and professional- fixed my oven and explained my problem- would highly recommend.
Louise, Tillicoultry said on 05/10/2018:
Russel arrived within the time slot given, unfortunately the part required was out of stock so had to wait 4 days, not his fault. Returned to the job finished in no time, very pleasant man. Very reasonable price. Thanks.
Joan Love, Grangemouth said on 18/09/2018:
Super, very professional Russell, diagnosed problem with our Zanussi oven, ordered new part, & had it functioning again in next to no time. Highly recommend this lovely man, & would be the first I’d contact again, should any other appliance have a problem.
Norman Howieson, Grangemouth said on 09/08/2018:
Would certainly recommend Russell for his fast, efficient and reliable service. He repaired our cooker in no time at all and his prices are good.
Lindsay Robertson, Grangemouth said on 27/06/2018:
I was given two contacts by Trusty’s to come and look at my mother-in-law’s oven. First one appeared to be on holiday, phoned RD Appliances next and an appointment was arranged for a day ahead. Russell owner of RD arrived on time given. Problem was fairly basic, but Russell was very professional and pleasant, charge was minimum, and Russell was very friendly ending up servicing mothers-in-law’s hoover, definitely recommend.
Dave Crozier, Alloa said on 17/05/2018:
We’ve used RD Appliances twice now and both times the service has been speedy and affordable. When he was in today I’d barely started my coffee and the job was complete. Really happy with the levels of customer satisfaction and would definitely use again!
Joan Hermse, Grangemouth said on 19/03/2018:
Excellent service, reasonable, same-day washing machine repair. Definitely recommend.
Mrs R, Falkirk said on 01/03/2018:
The engineer arrived on time and effected the repair of our washing machine, quickly and efficiently. Would highly recommend this company.
Norma Hamilton, Grangemouth said on 20/2/2018:
Very grateful & pleased with the service that Russell provided me in fixing my washing machine.
Anne Fitzimmons, Larbert said on 06/10/2017:
I phoned Russell yesterday and he arranged to come out today to look at my built in oven. He arrived at the agreed time, diagnosed the problem,the heating element, and luckily had one in his van. While he was here he also replaced the fuse in my cooker hood which hadn’t been working for a while. Great service, reasonable price and I would definitely recommend him to any of my friends.
Customer, Stenhousemuir said on 30/08/2017:
Washing machine fixed in no time. Would recommend.
Zoe Cox, Bo’ness said on 08/08/2017:
Dyson cleaner collected same day, returned within 2 days and only cost £21 for a repair and service! Really impressed.
Chas Greer, Grangemouth said on 04/08/2017:
Russell Dunn of R.D. Appliances just replaced the fan in our oven, excellent, friendly,professional service, first visit to check problem and then order part, second visit a few days later to fit replacement fan, both visits well within the timeframe Russell gave us. From now on will always use Russell for my appliance related repairs and would not hesitate to recommend him. Great job, thank you !!
Customer said on 03/08/2017:
Russell came and fixed my cooker for me. Was on time and was great. No bother with him at all.
R Allan, Grangemouth said on 08/06/2017:
Excellent quick service and reasonably priced. Would highly recommend.
Jim Brown, Armadale said on 28/03/2017:
Great and professional service from RD Appliances once again. Russell quickly diagnosed the problem with my tumble dryer. The part had to be ordered in but he got it quickly and had it fitted and the dryer working again in no time at all. Fast, friendly service at a fraction of the price it would have cost to get the manufacturer’s service people in to diagnose and fit the part. One very happy customer!
Claire said on 13/03/2017:
He was excellent and saved me about 500 pounds. I would recommend repair on some occasions and this was one.
T Snaddon said on 07/03/2017:
R D APPLIANCES just had Russell back again for dyson repair once again great service and reasonable price
I Bolger said on 28/02/2017:
Excellent, quick and inexpensive service from RD Appliances. They serviced two vacuum cleaners for me. Nice blokes as well.
Tom Snaddon said on 27/02/2017:
Highly recommend RD Appliances. Very reasonable prices and nothing too much bother. Will definitely use him again.
Mrs G said on 16/02/2017:
Highly recommend RD appliances. Very helpful and arrived exactly when they said they would. Thorough check of problem and no call out charge. Definitely use them again.
B Lyons said on 25/01/2017:
RD Appliances – repair to cooker-hood extractor. From the initial email enquiry through to visit and repair RD Appliances provided a first class cost effective and efficient service. I would have no hesitation in recommending RD Appliances. I initially made contact having spotted their van with contact details and the Trusty Trades sign.
H Brough, Falkirk said on 24/01/2017:
I called RD Appliances and left a message. Russell returned my call quickly and arranged a visit. He arrived on time, quickly discovered washing machine needed new drum brushes and replaced them with spares he carried. Cheerful, helpful, professional. I highly recommend him.
R O’Neill said on 22/11/2016:
Russell was asked to repair our dryer and our fan oven. He had a quick look, ordered the parts and arranged to return to do the repair as soon as parts arrived. As promised he returned a couple of days later and repaired both appliances. Russel was a pleasure, trustworthy and reliable. We’re delighted with his work (and price!) and will definitely use him again. If you’re in any doubt – book him! You’ll be glad you did.
C Haston said on 14/11/2016:
RD Appliances very quick efficient service provided and very reasonable work carried out and very pleasant service thanks to Russell Dunn will definitely be recommending his services.
Brian Crombie, Larbert said on 02/09/2016:
RD Appliances – built in cooker stopped working.a superb service from Russell at RD Appliances. I called and he returned my call last Saturday. Came round to my house on Monday to assess my cooker, ordered the part and fitted it today (Friday) all working again! Superb customer service and very good value for money. Thanks Russell.
Peter Butterly said on 26/05/2016:
I contacted Russell from RD Appliances as our washing machine wasn’t working. He came within the time frame agreed and quickly identified the problem and sorted it. All done for a very reasonable price. Would definitely use Russell again.
JA, Denny said on 12/04/2016:
RD appliances would have no hesitation in contacting Russell again prompt & efficient
Neil Barclay said on 15/03/2016:
Delighted to have used RD Appliances regarding a temperamental Ceramic Hob. Russel gave superb guidance about options, and also helped with nuisance faults on a dishwasher and oven light. Will have no hesitation in using his firm again.
Mrs D Fletcher said on 25/02/2016:
My built-in fan oven stopped heating. Searched for suitable tradesman in my area (Bonnybridge) and came across RD Appliances on TrustyTrades. With so many good reviews I phoned and was offered a FOC call-out the next day: I opted for the following day and Russell arrived in the morning as promised. Problem identified and fixed in around 30mins – replaced fan element in 18yr old oven – I’m impressed that he carried the stock! All for a very reasonable price too. Delightful and knowledgable chap whom I would definitely highly recommend and use again myself should the need arise.
David Hutchison said on 15/02/2016:
Contacted RD Appliances to sort out a washer/dryer not drying. Arrived when he said he would and got stuck in straight away. Found the problem and rectified. Pleased with the work and price.
Mrs Forbes, Brightons said on 02/01/2016:
RD Appliances. I needed a £1 coin removed from my washing machine. Another tradesman had tried but couldn’t do the job because of where the machine is plumbed in. Called Russell and he got the job done quickly and with no fuss. Arrived on time and very professional. I definitely would recommend and will use RD Appliances again. Also very happy with the price of the job.
John Williams said on 18/01/2016:
Contacted Russell Dunn at RD Appliances & requested him to inspect a washing machine leak at a property in Polmont. He arrived promptly – early in fact – and diagnosed the fault: no spares needed! Courteous, competent and ‘reasonable’. I will not hesitate to make him my first call in future. Recommended.
Ann, Bonnybridge said on 17/01/2016:
RD Appliances responded promptly to my request for a repair to my washing machine. He managed to sort out the problem – a 5p piece was stuck in the drainage pipe. Very pleasant and courteous. Would highly recommend RD Appliances.
David Duncan said on 13/01/2016:
Just had washing machine repaired by R D appliance ,phoned this morning was here shortly after. Great efficient service!!!
D Wilson, Falkirk said on 18/12/2015:
Job was install a new washing machine that I was providing and remove the old one to my garage. Russell came well within the agreed time slot next day. Job proved to have several unforeseen problems, but Russell solved these competently including providing longer hoses than this supplied and dealing with an existing faulty feeder valve. Because he was delayed on my job, I was pleased to see that he kept his next customer informed. He did a really good job and I will definitely call him again for any similar work. Fair charge rates and very pleasant to deal with. Thanks to Trusty Trades for recommending.
William McMartin said on 22/09/2015:
Recently used R.D. Appliances to repair our cooker , would recommend them for any future work I require done. Was friendly reasonably priced and arrived exactly when they said they would.
Maureen Kerr said on 23/08/2015:
Russell – highly delighted!
James Anderson/Lynda Walker – Polmont said on 07/08/2015:
Russell fixed a problem with our electric oven. Excellent service and great price – will certainly use him again.
Susan Lawson Polmont said on 04/08/2015:
Russell from RD Appliances came to look at my washing machine this morning lovely chap keep smiling circuit gone so i will have to get a new one. Which Russell will be putting it in for me. Would recommend Russell to anyone. good work Russell. Thank you.
Dorothy Stevenson, Larbert said on 28/07/2015:
RD Appliances, very happy with the service I received when my washing machine broke down at the weekend. Needed new brushes and is fixed & back in action today (Tuesday) Good communication, friendly, speedy service and a reasonable cost. Will definitely use again and happy to recommend RD Appliances.
Linda McGonigle said on 27/07/2015:
Have used RD Appliances on a couple of occasions now. Very professional service and very good prices. Fixed my hoover in my house as it was only a minor problem for a very good price rather than take it away which would have increased the cost. Would not hesitate to use again.
Lorraine Ferguson said on 25/03/2015:
I recently had a problem with my Miele washing machine. I contacted Russell of RD Appliances. He attended next day in the time scale advised. found the problem but had to order the part. He quoted price to supply and fit part. Part was ordered and he returned at time agreed to fit it. Russell was very professional and polite an I would not hesitate in recommending him to others.
Kay Ryan said on 06/03/15:
Speedy, professional, efficient, reasonably-priced, friendly service. Called day 1. Out day 2 well within the 3 hour time slot. Identified the problem really quickly. Fixed immediately at reasonable cost. What’s not to like? Thanks Russell. I will most definitely use your service again.
Customer said on 05/03/2015:
When my elderly washing machine developed problems, I contacted Russell from RD appliances. He came when expected, was very pleasant and efficient. The part was ordered. And I was back in business a few days later. I would have no hesitation in recommending him to your customers.
F Quirk, Falkirk said on 22/02/2015:
Russell visited to look at my faulty hob and grill. He arrived when he said he would and was extremely pleasant and helpful. He couldn’t find a fault. So, he was true to his advert and didn’t take a penny despite taking up a considerable amount of his time. I would highly recommend RD Appliances.
Julie Preston, Falkirk said on 07/02/2015:
My washer dryer ground to a halt yesterday and I expected I’d have to replace it. As Trusty Trades is my first port of call when I need a reliable tradesman, I contacted Russell (RD Appliances) to arrange for him to have a look at it. He arrived when he said he would, identified the problem and fixed it there and then. Excellent service at a very good price. He’s the person I’ll be contacting for any future repairs, and will definitely recommend him.
Mrs Robertson, Brightons said on 04/02/2015:
R D Appliances – recommended via a friend and saw his details on this site. I left a message, he returned my call very quickly, gave me a time when he was coming out, and arrived when he said he would. Really nice friendly guy, and very honest about the cost to fix my tumble dryer versus buying a new one. Free estimate but happily gave him something for his time and honesty. Would definitely use again and recommend.
J McCormack said on 23/01/2015:
Our 15 year old washing machine broke down Sunday last. Contacted Russell on Monday. He came as arranged on Tuesday, on time, repaired it and now working well. Very reasonable charge and would use him again and recommend him to others.
Amanda Deary said on 22/01/2015:
I had a problem with my tumble dryer and contacted RD appliances. Russell arranged to look at the dryer and turned up when he said he would. He took time to explain to me what the problem was and quoted me for the job. Russell was in touch as soon as the part was in and the repair was done within half an hour. It was a refreshing change to have a workman turn up when they promised after being let down before by others. Very pleased with the repair and the service, hassle free from start to finish, and I would definitely recommend RD appliances to others.
Jessica Fenwick, Bo’ness said on 12/01/2015:
Russell at RD Appliances repaired my cooker on 7th January 2015. I phoned him at 2.30pm to book in an appointment and the cooker was fixed by 4.30pm. Excellent customer service! I highly recommend. (fan element replaced in the cooker).
Mr Wilson said on 07/01/2015:
RD Appliances repaired my cooker on Christmas eve. job well done. many thanks.
Customer said on 24/10/2014:
R D Appliances (Russell Dunn) diagnosed that the staining on the plastic of my tumble dryer was nothing to worry about without charge. I appreciated his honesty and will call on him again in the future.
Mrs Lyon said on 02/10/2014:
Had a problem with my cooker so called R D Appliances. Russell provided a fast, efficient & reliable service with a friendly, professional attitude. Would definitely use him again!
Amanda Campbell, Belvoir Properties said on 16/09/2014:
We’ve used RD Appliances for all domestic appliance repairs at out landlords’ properties for the last 10 years. Russell’s repaired washing machines, cookers and all sorts – excellent service. Very trustworthy to the extent we’re happy to give him keys to the properties. Very reliable and very friendly. Fully recommend.
Claire Cook, Grangemouth said on 16/09/2014:
I used RD Appliances to fix my tumble drier and the seal on my washing machine. I’d definitely recommend him.
Aiden Grounds said on 16/09/2014:
I had a problem with my washing machine. Called out Russell and he was able to come the next day. He was punctual, had the part in his van and fixed it quickly. His price was very good and I wouldn’t hesitate to recommend him.