Heatsafe Heating Ltd.

Heatsafe Heating Ltd

Trustys Member Since 2020

What we do

GAS SAFE 533647

Heatsafe Heating Ltd are based in Bonnybridge and were established in 2011.  They are owned and operated by Greame Hillier & Dougie Hunter; who are assisted by apprentice, Marc Welch.

Graeme & Dougie are highly skilled and experienced gas engineers, who are both graduates from the British Gas apprenticeship scheme.  They have remained consistent with the the work ethic instilled by their extensive training at British Gas and continue to work to the same high standards today.

Heatsafe specialise in the installation of boiler and central heating systems.  They are Worcester, Baxi & Ideal accredited installers and can facilitate finance.  Heatsafe will visit you in your home at a suitable time to provide practical advice and to discuss best options.

As the feedback below shows, Heatsafe provide a high-quality service with a friendly and respectful manner.  This has earned them a loyal customer base, who go on to confidently recommend them to friends and family.

Services Include:

  • Boiler Installations
  • Boiler Service
  • Boiler Repair
  • Complete Central Heating Systems

Heatsafe cover the whole Central Belt and provide free estimates.



Feedback / Testimonials

Carole Allan, Denny said on 28/01/2022:
Excellent job by Dougie & Marc fitting new radiators last week. Very professional service. They turned up when they said they would, worked away all day & tidied up when finished. Great job. Won’t hesitate to use them again or to recommend the company to others.

Evelyn Livingstone, Bonnybridge said on 24/12/2021:
Boiler broke down on Tuesday, contacted Heatsafe and new boiler supplied and fitted by Dougie and Harry on Wednesday morning.  From quote for boiler, to full installation their professional service was amazing.  Would highly recommend the company and staff. Thank you, guys.

Fran, Glasgow said on 21/12/2021:
Graeme was totally professional from first contact to follow up after my annual boiler service. He came highly recommended to me, and I feel that I’m in very safe hands with him. It’s important to me to know I’m dealing with respectable professionals when dealing with something as important and crucial as gas safety and heating.

Cairns, Falkirk said on 17/12/2021:
Had a new boiler installed by Dougie at Heatsafe.  Arrived on time and did all the work required with a minimum of disruption to us. Very tidy workers and easy to have about the house. Totally professional in all aspects of the job. Gave us all the documentation we required and full instructions on how to operate the boiler. Highly recommended and would not hesitate to use Heatsafe again

Danny Smith, Wishaw said on 17/12/2021:
An excellent service from first point of contact arranging a quote, all the way through to completion. Graeme and Harry were prompt and performed a 1st class install leaving no mess at all. Would highly recommend. Thanks for the service.

Verified Customer, Falkirk said on 16/12/2021:
New boiler installed this week by Dougie and his team. Top service and great value for money.

Joanne Smith, Falkirk said on 03/12/2021:
Professional work carried out, very respectful of property. Dougie and Marc were very professional, and they cleaned up all materials left over. Would highly recommend, wouldn’t use anyone else.

John Leonard, Grangemouth said on 30/11/2021:
Heatsafe replaced my boiler, the guys were very professional, friendly and extremely tidy, well priced. Highly recommended.

Mr Browne, Bonnybridge said on 26/11/2021:
Boiler fitted by this local company last week. Great job and will use again for boiler service next year.

Mrs Margaret Campbell, Bonnybridge said on 21/11/2021:
No faults very pleased with them very friendly.

Mrs Laird, Stenhousemuir said on 15/11/2021:
I have used this company for 2 years in a row to service my boiler. Very professional. Would recommend.

A Malcolm, Menstrie said on 05/11/2021:
Contacted Heatsafe Heating to change our system boiler to a combi boiler. From receiving their quotes to completion everything was done so efficiently. The work was carried out over two days and everything was clean and tidy when they finished. We are so pleased with the work that Dougie and Graeme have done and would have no hesitation in recommending them.

Aileen Corkill, Denny said on 28/10/2021:
I contacted Dougie from Heatsafe last month to ask for a new combi boiler quotation. The initial service was quick and professional, and I had no hesitation in booking a date for installation. Both Dougie and Graeme completed the installation today and I would highly recommend their work. Obviously great teamwork, quick, efficient and thorough.  Last but not least, they even brought along Henry Hoover and left the working area spotless.  I am delighted! Thank you both very much. Aileen 🙂

Mr Stewart, Falkirk said on 25/10/2021:
I had a boiler installed by this company at the start of the year. Service and aftercare have been first class. I would definitely recommend this company.

Janice K, Head Of Muir said on 14/10/2021:
Dougie and team were efficient from start to finish. Excellent service would highly recommend.

Raymond Pratt, Alloa said on 09/10/2021:
Having used this company today to replace combi boiler. From initial visit for quote to the completed job the service from Dougie and Marc was excellent very good work carried out with no fuss and good talk through the new boiler. Definitely would recommend this company.

Carol Walshe, Bonnybridge said on 30/09/2021:
I can totally recommend Heatsafe Heating. Absolute first-class service from my first phone call to getting out new boiler fitted, and work completed. All my work was carried out promptly and efficiently and tidily. The guys are friendly, helpful and also helped with choosing the right boiler for my needs. I would not go anywhere else for any heating needs. Thank you, Dougie and team.

Verified Customer, Bonnybridge said on 30/09/2021:
I had Dougie and his team round to fit a full new gas heating system for me. The full process from quoting stage to installation was 5 stars. I have already recommended this local company to family and friends.

Mrs Aitken, Falkirk said on 17/09/2021:
I have used this company for the best part of 8 years now. They always provide a high standard of service. Would highly recommend.

S Barclay, Falkirk said on 07/09/2021:
From original enquiry to finished job Heatsafe we’re extremely efficient. Graeme came out to see what I wanted done, sent quotes next day and confirmed the booking straight away. Graeme and Harry arrived on time and worked solidly for two days to fit a new combi boiler. The job was quite complicated, but they got it done. Everything was cleaned up when they finished and COVID regulations were adhered to throughout. I’d definitely recommend Heatsafe to anyone needing a new boiler.

John Martin, Cumbernauld said on 29/07/2021:
First time we have used Heatsafe and would definitely use again. Top service from quoting stage to carrying out the work.

James Nimmo, Falkirk said on 20/07/2021:
I have used Dougie and his team for a number of years now. Very reliable and would recommend to others.

Mrs Craig, Falkirk said on 05/07/2021:
Excellent service from start to finish. Will definitely use Heatsafe again.

Liz Campbell, Falkirk said on 26/05/2021:
Dougie attended my house to repair a leaking radiator which is now fixed. Very professional and would highly recommend. 5 -star service.

James Pirrie, Polmont said on 22/02/2021:
Dougie and Marc arrived on time and fitted new boiler, explained how to work controls and tidied up after fitting boiler leaving room very clean. Excellent service and would definitely recommend.

Richard McCormick, Falkirk said on 01/02/2021:
Very professional job and done in a good time. Quote for job replacing a system boiler with new condensing one was very good and everything explained. Tidied up after they were finished and removed old boiler.

Lynn Deuchars, Falkirk said on 14/01/2021:
I had my boiler fitted this week by Heatsafe at a very competitive price. The fitters were very polite and friendly. They strictly followed Covid guidelines regarding face coverings and social distancing. They were excellent at cleaning and tidying up after they were finished. I would have no hesitation at all in recommending them.

Norah Smith, Bonnybridge said on 08/10/2020:
Graeme and Dougie were friendly, efficient and very competent in their work. A high standard of workmanship in all stages of the boiler installation. Good communication on all aspects of the work. Will recommend to others and use again as required.

Norie Coleman, Falkirk said on 05/10/2020:
A service provided and job done that I don’t believe could be bettered. Dougie and Graeme arrived exactly when they said they would, got on with it quietly, efficiently and very tidily completing an exceptionally neat boiler installation job to our complete satisfaction. Many thanks guys.

Alister Colquhoun, Paisley said on 09/08/2020:
Had a new boiler fitted by Graeme and Marc. Everything was excellent from making the initial appointment to the work carried out. Not the first time i have used this company and won’t be the last. Highly recommend.

Steven Differ, Polmont said on 01/07/2020:
Heatsafe installed a boiler for me 2/3 years ago and they have returned annually since to service it.  I found their service ‘top notch’ and have no complaints.  They are very reasonably priced and offered good value for money and peace of mind.  I found Heatsafe to be professional, friendly and polite and appreciated that they arrived in uniform.  I would have no hesitation in recommending Heatsafe and already have to friends and family.

Maureen Caldwell, Torrance said on  30/06/2020:
I contacted Graeme after my 20 year- old boiler packed in during the pandemic.  Graeme came out to see my husband and I and took his time in thoroughly explaining a range of options, which we appreciated.  We decided to go for a combi boiler with hive controller, which was a great decision.  We received a competitive quote that same day, which we were left to consider with no pressure placed on us at all.  When it came to carry out the work Graeme & Dougie wore full PPE and all social distancing requirements were adhered to.  The work was carried out to a very high standard and my house was left spotless.  I requested minor additional work to be done, which they carried out willingly and at no additional charge, which was really good of them.  Graeme & Dougie are very nice pleasant people and very professional to deal with.  We even received a follow up call to ensure we were happy with all the work.  I would not use anyone else now and I have the peace of mind of a regular service contract with Graeme & Dougie too.  Absolutely great guys and service and would recommend to anyone.

Tracey Howes, Cumbernauld said on 29/06/2020:
Graeme & Dougie have recently supplied and installed a new boiler and re positioned gas pipes in my home.  The quote they provided was thoroughly explained to us in great detail and it was a lot more competitive than the other two I obtained.  During the work, they very clean and tidy and changed into different shoes for working inside my house.   They were both very pleasant to deal with and I am absolutely delighted with their work.  I would have no hesitation at all in recommending them to others.

Kenny Murray, Glasgow said on 26/06/2020:
I have had numerous previous dealings with Graeme as he has serviced my boiler annually for quite a long time.  I have always been impressed with his efficiency and his attention to detail during these works.  He was also very timeous and courteous.  When it came to be requiring a new boiler, I didn’t even look elsewhere.  On the day of the install Graeme & Dougie arrived on time along with their young apprentice.  I was very impressed with the fact they employ a young apprentice.  The boiler exchange was completed in half a day and it was a clean, tidy and very efficient job.  I was left very impressed by the complete service and the whole team were professional and pleasant.  Their service was very good value for money, and I would recommend them to anyone, which I always do when the opportunity arises.

Graham Jones, Glasgow said on 28/06/2020:
I own a portfolio of properties and Graeme & Dougie have been carrying out all the relevant servicing and safety work for the last even years.  They have also recently installed a new combi boiler in one of my properties.  Both Graeme & Dougie are totally spot on and they are 100% trustworthy.  They are both very reliable and I have complete confidence in their work.  I very rarely recommend tradesmen to others, but Graeme & Dougie are one of the exceptions and I recommend them to others at every opportunity.

John Bankier, Carronshore said on 26/06/2020:
Graeme & Dougie have recently installed a new combi boiler for me and done a first- class job.  They were recommended to me by a friend and I was not disappointed.  They were very professional, polite and were well turned out in uniforms.  The boiler they supplied was of good quality and their pricing was very reasonable.  They carried about a very clean and tidy job and were very efficient.  Overall I was delighted with their whole service and would 100% recommend them. 

Steven Rafferty, Glasgow said on 26/06/2020:
Graeme and Dougie were scheduled to install a replacement boiler for me.  Unfortunately my old boiler completely broke down, prior to this and it caused me added problems as I had a new born baby in the house.   When I explained the circumstances to Graeme & Dougie, they re-scheduled their work and fitted me in earlier, which I really appreciated.  The job itself was completed competently and they were both very tidy.  The finished pipework was very good, and their pricing was competitive.  Graeme and Dougie were both very courteous and polite and easy to deal with.  I would definitely recommend them to others and have already have to my Mum, who has had a boiler fitted by them too.

Verified Customer, Glasgow said on 26/06/2020:
Heatsafe installed a boiler for me approximately 5 years ago.  I obtained a few quotes and Heatsafe were very reasonably priced for the boiler I needed.  They turned up when they said they would and were very neat and tidy.  Their service was that good, that I have had them back each year for annual servicing.  They were extremely easy, friendly and approachable to deal with.  An all-round professional service.  I have gone on to recommend them to friends and family.

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