Facts Garage

Facts Garage

Jon McLuckie

Trustys Member Since: 2014

What we do

Do you get that feeling of dread of how much it is going to cost you every time your car goes into a dealer for a repair or MOT?    If so, why don’t you joins the millions of others who use local trusted independent garages to keep up with their vehicle needs because of their cost, reliability and high-quality workmanship?

FACTS is a local independent garage established in 1989 and is owned and operated by Jon McLuckie.   Jon is a real motor enthusiast and really passionate about his cars and motorbikes.  FACTS are fully insured and an approved MOT test centre.

FACTS have recently invested in a dedicated motor cycle bay which can handle ALL model types.

Jon and his team pride themselves on their high reputation for customer satisfaction and offer a complete range of car services for ALL makes and models.

  • MOT (VOSA approved Class 4 MOT Centre)
  • Service and Repairs
  • Diagnostics
  • Timing Belts
  • Tyres
  • Exhausts
  • Dedicated Motor Cycle Bay
  • Window wipers and bulb replacement

An appointment is not always necessary and there is a comfortable waiting area.

Feedback / Testimonials

Rena Walker, Falkirk said on 14/01/2021:
Window wipers failed and Main dealer wanted to sell full Wiper kit when only repair parts required. John sourced kit and true to word phoned when parts came in took car in at arranged time, flash bang wallop one hour later car fixed. Pleasant informative helpful service what more could you want. Thanks John.

David, Falkirk said on 19/12/2020:
With an obvious but unknown rear suspension problem, and not wanting to risk the travel to my Stirling VW dealership, I contacted Facts Garage. Jon suggested a probable broken coil spring and invited me to bring the car to Laurieston. Within an hour Gillian phoned to confirm the diagnosis and advised costs to replace both rear springs that same day. Job done, front springs also inspected and given an ok and the car made roadworthy, all within an afternoon. Excellent service, nice friendly people, would I return to Facts? – yes, without hesitation.

David Bell, Falkirk said on 23/04/2020:
Great service from Jon at Facts Garage, Laurieston who despite staff shortages managed to repair my car at short notice for a very reasonable price.  Will definitely be using this garage for all my future needs.  Really good to find someone who is friendly, helpful and reliable. Thanks Jon.

Mr Thomson, Brightons said on 29/12/2019:
Highly satisfied with servicing. Would recommend.

Chris, Falkirk said on 20/12/2019:
Having tried to get my VW Scirocco fixed at several local garages around east Falkirk, including a major dealer in Grangemouth, I was recommended using FACTS in Laurieston. They were the only garage to be able to successfully diagnose and repair my car, and in good time as well. They have been very helpful with the admin around my particular vehicle issue as well.  Thoroughly recommended and I have already been back to use them again!

Keith S., Grangemouth said on 07/05/2018:
After receiving an absolutely shocking estimate for “required extra work” from a local large dealership, after they serviced my Ford Ka, I took a look at Trustys and found Facts Garage in Laurieston and I’m certainly glad that I did. Very knowledgeable proprietor who gave me a good breakdown of the work required, and I learned some interesting Facts about the motor trade as well. In short the work was done promptly, professionally, and I saved over £400 on the quote I was given from the dealership, whose services I will no longer be needing.

Gary Brown, Grangemouth said on 11/01/2018:
More than happy to recommend Jon and the service he provides at Facts Garage, Laurieston. You’ll rarely meet someone more passionate about their trade than him. Always ready with advice and in-depth knowledge about his craft, he goes out of his way to prove that all work is done using only manufacturers parts. I trust Jon and his work completely and have done so for more than a decade. It’s the only place myself and family take our cars as we know for certain the required work will be carried out to the highest standards.

Mark L, Polmont said on 30/12/2017:
Had my 2000 Audi TT serviced at FACTS to the highest of standards. The staff are very knowledgeable and take the time to explain what they are doing and why.

George, Falkirk said on 04/10/2017:
I have been using F.A.C.T.S garage for approximately seven years now – and have had our family cars serviced, repaired and M.O.Ts carried out on the following makes of car over the years –  Mercedes and Audis without any complaints. Jon has always done good work for me and is always ready to help and give advise where required. One recent example – My stepsons Audi A4 Quattro – very recently had two new front tyres fitted and balanced by a local well known tyre fitting company and were then taken back to have them checked again as it was found there was a bad vibration through the steering wheel at motorway speeds. The wheels were supposed to have been re-balanced – but this made no difference whatsoever –  I took the car to Jon in case there was a defect in the steering or suspension. He very quickly found that the front wheels were still well out of balance and then re-balanced them correctly – he even showed me a small video of the wheels being balanced to show me how much out of balance they were to assure me – Now the car is rock solid with the vibration totally eliminated.

Alyson said on 18/11/2016:
We have a Mitsubishi Outlander that has has had a problem with the automatic gears since we got it about 5 years ago. We have taken it to Phoenix Mitsubishi numerous times and have paid over £1000 in garage bills for them NOT to fix it. John quickly diagnosed a faulty sensor, sent to JAPAN for it (obviously not a common fault!!) and replaced it in no time. We will not be going to Mitsubishi in future, why would we ???

K Semple said on 13/05/2016:
Had a problem with front and rear passenger side tyres as I kerbed my alloys and caused a slight tear in each tyre. Took vehicle to Facts Garage in Laurieston where they inspected tyres and managed to repair the tears.. Job took about 15 mins and wasn’t even charged for their work. Will definitely use garage for future repairs/services. Thank you.

Andrew Wilson said on 20/02/2016:
John Mcluckie of facts garage worked on my car as there was a judder while driving the car. John knew what this was right away and set to work, showing me what the problem was. Great service and knowledge. 10/10 will be back again!!

E Howieson, Wallacestone said on 23/11/2015:
I’m a terrific fan of the Trusty Trades website so when my son had an accident with his car a couple of weeks ago instead of heading to the dealership I looked up recommendations on site and found Jon’s details. I must admit I hadn’t even noticed his garage before but am so pleased I have now as wouldn’t go anywhere else in future. The damage to the car didn’t look much as the bodywork was intact but all of the damage was done to the wishbone and steering rack and as neither myself nor my son know much about cars Jon was very patient and explained everything to us in detail. Although there was much more damage to the car than was anticipated, Jon gave us a detailed update of cost all the way through the process and cost much less than it would have had we used a Vauxhall garage. We found Jon to be an honest, genuinely nice guy and can’t praise his services highly enough.

Chris Stewart said on 10/11/2015:
I needed to find a garage I could trust and being fairly new to the area I checked TrustyTrades and saw FACTS Garage listed so I decided to book my car in for a service. the whole service provided by FACTS Garage is professional and honest. John is a guy who runs a garage where he actually cares about the customer not about making a profit. The car that went in and the car that came out were worlds apart, it was like having a brand new car. The service was so good that I booked my wife’s car in for a service as well, again the service provided was outstanding. No work was done on either vehicle without us being consulted first and the work that was done was of the very highest standard. The attention to detail provided is something you would expect from a top end dealer and something that you would have to pay a top end price for. John is a down to earth guy who explains everything he has done including showing you the old parts he has taken off the vehicle. We both feel like we have vehicles now that will get us through the winter and that is such a peace of mind. We highly recommend this garage on price and above all on the service provided.

Robert, Stirling said on 25/10/2015
Was in facts garage Laurieston today 24/10/15 expecting a large bill for a new differential for my car. Jon the owner inspected my car and found it to be a bent bracket. He sorted while I waited and saved me an absolute fortune,it’s reassuring to know that there’s honest hard working and very knowledgeable mechanics out there. Highly recommended, thanks.

Duncan Baker-Wilson said on 15/08/2015:
We moved to Maddiston a year and a half ago and luckily the first garage I went to was FACTS. I cannot recommend it highly enough! We have just had our car serviced and Jon gave us the two possibilities (major or minor) and told me what would be involved in both. Afterwards, not only did he talk me through what had been done and itemize it all on the receipt (no hidden costs!), but he washed the car and engine bay! Excellent value for money and very friendly service.

Gordon Brown, Falkirk said on 15/08/2015:
I have an Audi A3 and recently came across FACTS Garage in Laurieston. Having been uninspired by customer service in the motor trade this was a welcome change. Jon is a very open and engaging guy, from talking you through the work done, showing you the worn parts, or discussing each item on your bill, everything is designed to ensure customers leave happy. This morning Jon changed my A3’s rear discs, pads and completed a service. Bog standard work to a man of his expertise, however the wow factor was the additional free (yes free) customer (and car) care, which involved the car shining like a button including an engine clean which gave the impression that Jon had popped a brand new engine in for me. This is a man who knows what customers wants. I would recommend FACTS to anyone. Keep up the good work Jon. See you soon.

Mrs Anderson said on 01/06/2015:
My family and extended family have been having our cars serviced and repaired by John at Facts garage for over 15 years now. The service we all receive from drop off to pick up is first class and if there is any work to be done we are telephoned with and explanation and asked for approval first. John is friendly, very courteous and is the only one I would trust with my new Audi TT I know it will be looked after better than in an Audi garage. I would recommend John without a doubt!

Laurie C.M. Connal said on 23/05/2015:
I have been meaning to contact you for some time, but never seem to find the time. My correspondence concerns Facts garage, Laurieston FK2 9PP. The garage,and it’s owner – mechanic – John provide a fantastic service at a very reasonable cost. Several years ago a friend ( who is mechanically knowledgeable and extremely fussy about his car) introduced me to the benefits of using facts garage. I live in Dunfermline and drive a high end Audi A4 Cariolet, which John has looked after and nurtured for several years now. Despite the distance ad many local options (including a VW/Audi specialist), I always take my car to John. John is straight forward, and to the point , with no BS! I find his work second to none and very competitively priced. From MOT to large and complicated repair John will always provide a 1st class service without flannel – if he can undertake the work he will, if not he will provide advice and guidance. I recommend this garage, without reserve, to anyone looking for a skilled, honest professional, offering a reliable and sensibly priced service.

Nick Loveman, Grangemouth said on 04/04/2015:
I want to recommend Facts Garage Laurieston. I took my pride and joy a 1988 mk1 Golf to him for several jobs to be done {not many garages will look at a car of this age never mind fix them} and he did some excellent work on my car for me. He was very quick and precise on the price and the work that needed to be carried out and kept me informed on how the job was going. Once again I would highly recommend John and his team on the excellent work carried out. Thanks.

Mr Gaskell, Falkirk said on 24/01/2015:
Having recently found a great roofer on trustytrades.co.uk when my van broke down last week I also needed recommendations for a good garage and you didn’t disappoint. FACTS Garage diagnosed and fitted new EGR valve and EGR cooler. Took the van in to Jon at 3 p.m, and he ran a diagnostics check there and then and reset the fault codes. I took the van for road test and the fault reoccurred so took it straight back and he had to order the parts. They came the next morning and Jon fitted them and rang by 2 p.m to confirm the van was fixed and ready to collect. A Really friendly, quick and hassle free service. Really impressed!!!

John Clusker said on 25/11/2013:
FACTS Garage. Great service cheap and friendly. I work in Falkirk and a colleague put me in touch with this garage as my car was cutting out and other garage couldn’t diagnose it. FACTS had it sorted and MOT’d in a morning. Friendly, cheap, competent local garage would recommend to anyone.

Dawn Hill said on 24/11/2013:
On recommendation, I started taking my Audi A3 to John at Facts garage in Laurieston this year after becoming disillusioned by the service I had received by dealerships over the years. The customer service from FACTS garage has been excellent. The car recently had a number of problems which turned out to be connected. John worked tirelessly to find the source of the problem he then called me to explain what was needing done to repair it and gave an indication of the price. He road tested the car to make sure all was well before calling to say it was ready to collect….a day earlier than I expected it. On collection John had filmed the source of the problem and kept the faulty part so I could see for myself what had been wrong and took me through the various items on the bill so I could see there was nothing else on there that shouldn’t have been. It is this customer service that means I would have no hesitation in recommending John/FACTS garage to anyone. He treats his customer with respect and provides a first class service.

Gordon Watt, Redding said on 14/11/2014:
Had to take Car in due to various warning light coming on dash, garage were very honest with us even kept old parts for us to view on return to collect our car excellent service, car was even washed and waxed, I will definitely be booking my wife’s car in for a service, having not long moved to the area I am very happy that I have found an honest and friendly garage where I will continue to take my cars from now on, very impressed with service I got, dropped car off am without having previously booked car in as was an emergency, got it back all fixed late lunch time could not ask for a better service definitely recommend to anyone.

Alex Dodds said on 07/11/2014:
I use Jon at FACTS Garage to service and repair my Audi A4. I recently got work done to fit a full set of discs and pads all around and he also discovered that I needed a new caliper as it was seized. You get the choice of many types of parts from full OEM Genuine Audi parts to cheap alternatives, Keeping with my cars warranty I opted for full OEM parts and was offered a much more competitive rate than main dealers. The old parts were also available to view. Car is always ready when he says it is. He really knows his cars and provides valuable advice on how to keep my car in tip top condition. I can’t see myself needing to look for another garage ever.

Bill Johnston said on 06/11/2014:
Me and my family have all used FACTS Garage for several years. This is the 3rd range rover Jon has looked after for me and he’s done all the servicing and repairs & MOTs. I can confirm that he’s very good at what he does and extremely obliging. He’s reliable too – picking up the car when he said he would and returning it when he said he would. I’ve no hesitation in recommending Jon.

Mark McCowskie said on 06/11/2014:
I’m more than happy to recommend Jon at FACTS GARAGE. I’ve used him for the last 4 years
for all servicing and mechanical work. I’ve always found him to be very good at his job, and I’d much rather use a local, independent business like Jon’s than a more expensive specialist garage. He’s honest (which is a big asset these days) and his prices are very good value for money. At the last service I was having problems with my gear box and expected to be told I needed to have it replaced. However Jon checked it all and added some gear box oil and it was a good as new. He could easily have taken advantage, a testament to his honesty. He’s completely reliable – the car’s always ready on time. I’d definitely recommend Jon to anyone and I’ve already got 3 or 4 of my friends to start using him for their cars.

Susan Grayton said on 06/11/2014:
I’ve been going to Jon at FACTS Garage for several years now. I used to take my Landrover to a main dealer and I was charged a fortune. I heard about Jon through a friend who recommended him to me and, as a woman, this was really important as what do I know about cars? I know I can trust Jon not to tell me something needs doing if it doesn’t and when he changed the oil for me, he showed me the old oil that he’d drained out. He’s also given me away any old parts he’s replaced and while I wouldn’t know anything about them, I can show them to my husband – so that gives me peace of mind. When he’s done the MOTs he’s told me if things need doing or if they’ll need doing soon. He doesn’t try to force me to get work done. I do trust Jon and I feel comfortable taking my car into his garage knowing he’ll not try to rip me off. I’d recommend him to anyone and especially to women to hesitate to go elsewhere.

Lynn, Trustys said on 06/11/2014:
I’m delighted to welcome FACTS Garage to the TrustyTrades family.

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