Why use Trustys?
- All our members are local, recommended, interviewed and reference checked.
- Our members are honest, reliable and charge fair prices.
- We only share businesses we trust to have in our own homes.
- Our members are suitably qualified and insured.
- Our members are accountable.
- If there are every ANY issues with our members, we aim to help find a resolution.
Trustys was established in 2011 by Lynn Hunter (originally as Trusty Trades) to help elderly and vulnerable people avoid the rogues and cowboys. It is now run by Lynn’s son, Les Hunter at 41 Bo’ness Road, Grangemouth, FK3 8AN.
Trustys is a FREE local service which helps the community find good local trades and services they can use with confidence. Our reputation is only as good as our members, and as such it is crucial we select the right people (view our standards). We know all our members personally with each being interviewed, reference checked and monitored via customer feedback. We only select members who we would be comfortable with in our own homes.
What makes Trustys different is that all our members are accountable for their service. If there are ever ANY issues with our members, we are at hand to help find a resolution (see Our Complaints Procedures).
Having rental properties meant I needed tradesmen for repairs, and knowing how to find good ones was a challenge.
So this led to me setting up Trusty Trades in 2011. I asked fellow landlords, friends and neighbours to recommend their good tradesmen and I logged them all in a simple website for us all to share locally.
Very quickly my small, local project turned into a great success, with thousands of local people and many organisations depending on it to find good tradesmen. Our ‘Trusty’ tradesmen came to love it too as most of them quickly began to get the bulk of their work through Trusty Trades.
I was asked in 2014 if I’d consider doing something similar to help promote ‘trusty’ professional businesses, as people were having the same problems there. I did a lot of research over the months that followed to find out what would work best for the professional businesses and in 2015 I launched my Trusty Professionals website.
Where we are now
Having listened to our customers’ & members’ feedback, we decided it was time for a change and to bring our Trusty Trades and Trusty Professionals under one roof – the Trustys family.
As Trustys has become more popular I’ve taken on other people to help and support me so we now have our Trustys Team
Hello. I’m Lynn (Reid) Hunter and I live in Grangemouth (Central Scotland). Although I’ve lived most of my life in Grangemouth, I was born in Bridge of Allan so sadly I can’t claim to be a true ‘Portonian’.
My 29 years’ career was in banking with RBS, mainly on the legal side which I loved, then for the last few years in management. I became a private landlord in 2006, which allowed me to give up my high pressure career when my husband, Les, took early retirement from Forth Ports. As a step mum, this was a great chance to be involved with my new wee grandsons.
Hello. I’m Les Hunter and I’m born and bred in Grangemouth and still live there. I have had a varied 30 years working career in both the private and public sector. I have a wide-ranging work experience from accountancy/finance to conflict resolution and helping the public enjoy a safer place to live.
In previous work experience, I have witnessed the devastation bogus and unscrupulous trades and service people can cause to families and business. This has heightened my passion to help people avoid the rogues and source good local services they can trust.