Please read these terms and conditions carefully before using this site

Terms of website use

These terms of website use, together with the documents referred to in it, (Terms) tell you the terms on which you may access and make use of our website www.Trustys.co.uk (our site), whether as a visitor/guest, to contribute content, to register to use our site or as a Business Member. Use of our site includes accessing, browsing, registering to use our site or using it in any manner.

Please read these Terms carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these Terms and that you agree to comply with them.

If you do not agree to these Terms, you must not use our site.

These Terms are provided in the English language.

Other applicable terms

These Terms also refer to our Privacy Policy (see below), which also applies to your use of our site. Our Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

If you are a business who purchases membership or services with us, our Business Membership Conditions will also apply and those Business Membership Conditions will take precedence in the event of any conflict in terms or interpretation.

Information about us

www.Trustys.co.uk is a site operated by Trustys (Scotland) Limited (“We”). We are a private company limited by shares, registered in Scotland under company number SC526490 and we have our registered office at 17 Victoria Road, Grangemouth, Stirlingshire, Scotland, FK3 9JN. Our main trading address is Unit I, Newhouse Business Park, Grangemouth, Stirlingshire, Scotland, FK3 8LL.

No reliance on information and Business Member content

Please take note that the content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

When a Business Member applies to join our site, we endeavour to carry out an initial verification service in relation to that Business Member in good faith, however this (or the feedback or comments which have been provided to us in relation to a Business Member) may be out of date, incomplete or inaccurate by the time you view the content and Trustys are under no obligation to update the content. Trustys takes steps to delete any data in relation to the initial verification service on Business Members after this process has occurred and the data is no longer required by Trustys.

Trustys relies on feedback, recommendations and comments from customers, other businesses and organisations (such as Trading Standards) and the public in relation to their experiences when providing content to Trustys. See below at “Rights you Licence” and “Acceptable Content” for further detail in relation to whenever you provide content to us.

Trustys aims to encourage good and honest trading and business services. Trustys does not provide any endorsement or recommendation of any Business Member or the products or services they offer and the inclusion of a Business Member on our site does not constitute an endorsement or recommendation, it is for general information only.

Trustys is not responsible for your decision to use a Business Member and advise that you carry out your own enquires, investigations, due diligence and research as appropriate before deciding to hire or use any Business Member for your particular purpose.

Changes to these terms

We may revise these Terms at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our site.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Access to the majority of our site is made available free of charge.

Our site may contain links to Business Members’ or third party websites which are owned or run by Business Members or other third parties (and who may charge for services, access or content). We would advise you to carefully consider whether further investigation is necessary before choosing to proceed with any transaction with a Business Member or third party, in case charges are incurred. If Trustys provides details in relation to Business Member or third party charges on our site, this content is provided for convenience and general information only, Trustys does not guarantee that the information is correct and Trustys is not responsible for the content or services provided on Business Member or third party websites.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Limitation of our liability

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Scots law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, delict (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services by use to Members, which will be set out in our Business Membership Conditions.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, or otherwise provide information to us in any way you must comply with the content standards set out in these Terms and, if you are a Member, our Standards.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

You retain all of your ownership rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in the next paragraph (Rights you licence).

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting, image, contribution, content, feedback, comment or information on our site at any point in time and without notice to you. This includes (but is not limited to) situations where the posting, image, contribution, content, feedback, comment or information, in our opinion is at risk of being defamatory or does not comply with:

  • the content standards set out in the Terms, or
  • (if you are a Member) our Standards and/or Business Membership Conditions.

The views expressed by other users on our site do not represent our views or values.

You are solely responsible for securing and backing up your content.

Rights you licence

When you upload, comment, contribute, submit or post content, ideas, suggestions, reviews or any similar information to our site or otherwise provide us with information in any way to be used on our site (Content), you grant the following license to Trustys (Scotland) Limited a non-exclusive, royalty free, perpetual, transferable, irrevocable and fully sub-licensable right to (or choose not to):

  • use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Content throughout the worlds in any media, for any purpose; and
  • to use the details you submit in relation to that Content.

You further agree:

  • being the sole author of the Content, to waive all moral rights in respect of the use to be made of the Content under these Terms to which you may be entitled (now or at any future point) under the Copyright, Designs and Patents Act 1988 or under any similar legislation from time to time in force anywhere in the world;
  • that all Content is non-confidential and non-proprietary;
  • that Trustys (Scotland) Limited may at its sole discretion, decide to attribute or anonymise details in relation to Content on its site.
Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards and (if you are a business or Member) with Trustys Standards.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these Terms.
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.
Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms.
  • Bulletin boards.

(interactive services).

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you provide to us or contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Suspension and termination

We will determine, in our discretion, whether there has been a breach of these Terms through your use of our site or in any other way. When a breach of these Terms has occurred, we may take such action as we deem appropriate.

Failure to comply with these Terms constitutes a material breach, and where this occurs it may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to any breach of these Terms. The responses described in these Terms are not limited, and we may take any other action we reasonably deem appropriate.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in these Terms.

If you wish to make any use of content on our site other than that set out above, please contact us by e-mail using our contact form.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. If our site contains hyperlinks to Business Members, other third parties or other sites and resources provided by third parties, this does not imply any endorsement of the Business Member, other third party, material on such websites or any association with their operators.

We have no control over the contents of those Business Members, third parties, their sites or resources.

Applicable law

If you are a consumer, please note that these Terms, its subject matter and its formation, are governed by Scots law. You and we both agree to that the Scottish courts will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of England or Wales, you may also bring proceedings in England or Wales.

If you are a business, these Terms, its subject matter and its formation (and any non-contractual disputes or claims) are governed by Scots law. We both agree to the exclusive jurisdiction of the Scots courts.

Other General Terms

Nothing in these Terms or by use of our site is intended to, or shall be deemed to, establish any partnership, joint venture, agency or employment relationship between you and Trustys (Scotland) Limited. You confirm you are acting on your own behalf and not for the benefit of any other person.

If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted but any modification to or deletion of a provision or part-provision shall not affect the validity and enforceability of the rest of the Terms.

These Terms (and any other terms and conditions referenced in these Terms) constitutes the entire agreement between you and Trustys (Scotland) Limited and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to our site.

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